HPE 804331-B21 — SmartBuy 1Y/24×7 Support (Software & Hardware) for Aruba Networking
What it is
804331-B21 is an HPE “SmartBuy” support contract SKU that provides 1-year 24×7 hardware and software support for Aruba networking products. It’s a combined support entitlement — not a physical device — that ensures you get technical assistance and hardware replacement when needed.
Why buyers pick 804331-B21 (plain English)
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Fast, reliable support when things go wrong
24×7 access to Aruba/HPE support for both hardware issues and software troubleshooting.
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Covers hardware and software
Tickets can be opened for physical device failures and ArubaOS/AOS-CX bugs or configuration issues.
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SmartBuy value option
Typically more cost-effective than higher-tier enterprise support, but still gives you 24×7 coverage.
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Peace of mind for production networks
Avoids “after warranty” surprises and gets you access to Global Support personnel.
60-second spec box (804331-B21)
Type of SKU
Support coverage
Duration
Response model
Target products
Where it fits (and when to choose something else)
Perfect for:
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Production networks that need round-the-clock support
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Environments where uptime matters (campus, branch, data center)
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Teams without 24×7 in-house networking expertise
Choose something else if:
TL;DR
804331-B21 is an Aruba/HPE SmartBuy 1-year 24×7 hardware + software support contract — non-hardware coverage that gives you global support access and hardware replacement service for your Aruba networking gear.
Are you looking for an enterprise-level controller to maximize performance and storage capacity without occupying a PCI Express (PCIe) expansion slot? The HPE Smart Array P408i-a SR Gen10 Controller, supporting 12 Gb/s SAS and PCIe 3.0, provides enterprise-class storage performance, reliability, security and efficiency needed to address your evolving data storage needs. This controller has eight internal SAS lanes, allowing connection to SAS or SATA drives, supports Mixed Mode operations of RAID and HBA simultaneously, and offers encryption for data-at-rest on any drive. The Smart Array P408i-a SR Gen10 Controller is ideal for maximizing performance while supporting advanced RAID levels with 2 GB Flash-Backed Write Cache (FBWC). This type-a modular controller occupies a dedicated storage slot without occupying a PCIe expansion slot. The Gen10 controllers are supported by the HPE Smart Storage Battery. The HPE Smart Storage Battery supports multiple devices and is sold separately.
Increased Performance for Faster Data Insights
The HPE Smart Array P408i-a SR Gen10 Controller is an enterprise-class RAID controller that increases performance in messaging, database, or general server applications and delivers 12 Gb/s SAS connectivity on HPE ProLiant Gen10 Servers when connected to 12 Gb/s internal storage devices.
Increases performance with 2 GB Flash-Backed Write Cache and reduces latency in write-intensive applications that require heavy logging such as databases.
Enhances performance in storage environments where data is read repeatedly from a large number of SSDs by using HPE SSD Smart Path to create a faster I/O path between the controller and SSD.
Accelerate access to data in HDD environments by caching hot data onto SSDs with HPE Smart Array SR SmartCache (optional license).
Built-in Reliability and Security
The HPE Smart Array P408i-a SR Gen10 Controller protects data-at-rest on any drive attached to the controller with HPE Smart Array SR Secure Encryption (optional license).
Comply with regulations for sensitive data, such as HIPAA and Sarbanes-Oxley with HPE Smart Array SR Secure Encryption—FIPS 140-2 Implementation Under Test with expected FIPS 140-2 Level 1 validation complete in 2018.
Preserve data integrity with HPE SmartSSD Wear Gauge, which alerts you to potential drive issues before a drive fails.
Long-term data retention with 2 GB Flash-Backed Write Cache for improved data reliability.
Improved Efficiency and Storage Management
The HPE Smart Array P408i-a SR Gen10 Controller has increased flexibility with Mixed Mode which operates in RAID and HBA simultaneously and eliminates the expense of having to purchase another controller.
Rapidly configure simple RAID volumes on servers with the UEFI storage configuration tool, which also facilitates scripting support to configure an array via iLO through RESTful interface.
Quickly set up, configure, and manage drives attached to the controller with HPE Smart Storage Administrator (SSA), an intuitive interface used to create RAID volumes, manage advanced controller features, and deploy Smart Array solutions.
